Thöni Care
Service that never takes a break.
Rundum-Service
With THÖNI CARE, you can rely on comprehensive, tailor-made service. Together, we will find out how you can operate your plant at the highest level of quality on a permanent and sustainable basis. Our goal for you: We want to guarantee the disposal security of your business while making optimum use of your plant’s potential.
We built your plant and know every little detail. That’s why we also know how you can get the most out of your operation. With our THÖNI CARE comprehensive service, you benefit from our many years of experience with biogas plants. We put together a service package for you that is perfectly tailored to your THÖNI plant. The advantages: your plant remains in top condition at all times and you can calculate the costs for maintenance and operation precisely.
Solutions of all sizes.
- Operational support:
For operational management, in the event of malfunctions, enquiries about spare and wear parts - Service hotline:
You can reach our service department during office hours and beyond via the exclusive service hotline. - Remote maintenance:
With the help of our remote maintenance system, it is possible to access your system at any time and provide rapid support. - Spare and wear part management:
Receive original spare and wear parts in the latest version. We offer tailor-made wear part solutions (e.g. framework agreements). - Inspection and maintenance service:
We inspect agreed plant components, carry out agreed maintenance work and repair damage and defects on site. You can keep track of everything with your personal inspection report. - Biological service:
Ongoing observation of biology, consistent process adjustment, evaluation of the use of additives
Replacement and wear parts services
Replacing spare and wear parts in good time ensures that your system has a longer service life. This saves costs and worries. And to guarantee the best quality, we only supply original parts, which can be replaced quickly and easily by our experienced fitters if necessary.
We offer protection against downtime.
- Spare and wear parts:
We work with you to put together your individual spare and wear parts package. When parts are used up, we supply you with new ones. - Exclusive storage:
You don’t have enough space for large components? You don’t want to keep costly spare parts in stock? Let us take care of your storage needs! You can request spare parts at any time. - Exchange and installation:
Our specialists exchange original parts professionally and in the shortest possible time. This saves you time while ensuring the highest quality, and you also benefit from having an expert on site who will be happy to inform you about ongoing innovations.
Biological service
We know that in order for microorganisms to produce maximum gas, ideal conditions must prevail in the biogas plant. For a stable and efficient process, it is essential to continuously monitor the biology, as this is the only way to detect warning signs at an early stage and take targeted measures.
Benefit from our many years of experience in handling bacterial cultures and get the maximum gas yield from your plant!
We know all about organic cultures.
- Analysis:
Our experts analyse the samples sent to us from your plant. - Consulting:
We provide you with process recommendations and show you how you can increase your efficiency. - Additives:
We supply you with additives for use in extreme conditions. - Service:
Our experts consult with you on an ongoing basis regarding the condition of your plant.
Optimization management
We want your system to deliver maximum performance for you. Today. Tomorrow. Always. Continuous tuning and perfectly coordinated, state-of-the-art system components are essential for this.
That’s why we recommend having your system regularly checked by our experts for performance and operating conditions so that it can reach its full potential! We also offer this service to customers who do not operate a THÖNI system.
With superpower towards the future.
- Analysis:
We evaluate the performance and optimisation potential of your plant. The status quo is determined and documented. - Recommended action:
We develop a customised concept for improving performance and suggest adjustments to reflect changed conditions. - Optimisation:
We implement the jointly agreed measures to fully exploit the plant’s potential.