Service that never stops.
With THÖNI CARE, you can trust in our comprehensive, tailor-made service. Together we will determine how to achieve the constant and sustainable operation of your plant – with maximum quality. Our aim is to guarantee your company’s waste Management processes while enabling the optimum utilisation of your plant’s potential.
Operational support: We support you in operational management and in the event of disturbances as well as with any enquiries regarding spare and wear parts.
Service hotline: You can reach our service department during regular office hours by calling the exclusive service hotline.
Remote maintenance: With the aid of our remote maintenance system, your plant can be accessed at any time for rapid support.
Spare and wear parts management: Benefit from the latest versions of our original spare and wear parts. We offer custom wearing-part solutions (e.g. framework agreements).
Inspection and maintenance: We inspect agreed plant components and perform agreed maintenance work. We also repair damage and deficiencies on site. Your personal inspection report allows you to maintain an overview of activities.
Biological service: Ongoing monitoring of biological conditions, consistent process adjustment, evaluation of use of additives.
Spare and wear parts: We coordinate your individual spare and wear parts package together with you. If parts have been consumed, we will provide you with new ones
‘Exclusive’ store: You don’t have the space to store large parts? You prefer not to keep cost-intensive parts in stock? Then delegate your stock holding to us. You can request spare parts at any time.
Exchange and installation: Our specialists will exchange original parts professionally and swiftly. This saves you time while ensuring top quality, and you benefit from having an expert on site who will keep you informed of ongoing innovations.
Analysis: The samples you send us from your plant are analysed by our experts
Consultancy: We compile a process recommendation for you and tell you how you can increase your efficiency
Aggregates: We supply you with additives for use in extreme conditions.
Service: Our experts coordinate the status of your plant with you on a regular basis.
Analysis: We evaluate the performance of your plant and ascertain its optimisation potential. We determine and record the status quo of your system.
Recommended action: We compile an individual performance enhancement plan for your plant and suggest modifications in line with any changes to framework conditions.
Optimisation: We implement the jointly agreed measures to fully exhaust the potential of your plant.